Yesterday I went for an early lunch in town with Miss Noodle: a Coronation Chicken
Sandwich and Latte at Pret A Manger :-)
We took some pics and, just as I was about to shoot our reflection in the shiny
ceiling, the camera came up with 'system error'. It was broken... I could play
back the images from the SD card but the camera side of things wouldn't work.
I couldn't even turn off the power. The third faulty Minolta E323 I've had since
January (the one with the green smear).
I took the camera back to Jessops in the afternoon. They didn't have any more
of this model and could only offer two alternatives -- a Konica and a Samsung
(which cost more). I didn't fancy either and, looking at the test shots back home
later, I'm glad I didn't take either of them.
It was clear the manager would prefer me to take a replacement. He was a pain
in the neck and suggested the card might have damaged the camera. Even though
he admitted he had 'never known' that happen ever before. I had paid partly by
card, partly by cash. He wouldn't give me a cash refund and insisted on crediting
it all to my card. Which he was entitled to do, though it denies me the funds
to buy a replacement for a few days.
When I originally bought the camera a few months ago, the assistant charged the
wrong amount to my credit card and voided that amount, trying up £140 of
my credit. I then didn't have enough credit left to buy the camera and had to
go away and wait almost a week until the voided transaction had cleared.
I really didn't expect this from them. I'm annoyed. I've been a customer of that
shop for twenty years and won't be going back. And I won't go back to any branch
of Jessops unless I'm desperate!
GET IN TOUCH
My contact information is here.