With a new Morrisons about to open next door you might think that LIDL would be keen to look after its existing customers? Not so… On Tuesday evening the Rusholme branch shop closed two hours early. In the minute I was outside a series of disappointed shoppers arrived to find a notice about undertaking improvements. […]
Google has been allowed to scan hundreds of thousands of out-of-copyright books from libraries around the world and supposedly this is a wonderful free resource for all of us. But, over the last year or two, I’ve found it increasingly difficult to find the free versions while Google Books presents reprints to buy. Here’s an […]
Manchester Irish Festival, which is now in its fifteenth year has, unfortunately, become the latest Manchester event to over-inflate its attendance figures. The official website claims that “an estimated crowd of 100,000” people watched the annual St Patrick’s Day Parade.
This afternoon I was locked out of the online account for my credit card (a very well-known name) and saw a message asking me to call. It’s an 0844 number which costs at least 8p per minute from a BT landline. Recently the card company introduced a new voice system that takes even longer than […]
The Local Government Association has compiled a list of words and phrases which council staff should avoid if they are to communicate effectively. Here is the full list:
When Lisa Ferguson changed her supplier, British Gas continued to send her bills. These were followed by letters threatening to cut off her supply, start legal proceedings and report her to credit reference agencies.
The experience of uncovering the widely misreported crowd figures at the Manchester Pride parade has given me a healthy scepticism towards anything I read in the press. A popular theme in the news these days is that the BBC is short of cash. But this is never put into a historical context. It seems that […]