g7uk » consumer

The customer service premium rate rip off

GS — Tue, 20 Oct 2009 15:50:47 +0000

This afternoon I was locked out of the online account for my credit card (a very well-known name) and saw a message asking me to call.

It’s an 0844 number which costs at least 8p per minute from a BT landline. Recently the card company introduced a new voice system that takes even longer than ever. It begins with a ponderous promo message for the website before you can actually get anywhere.
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Councils banned from using 200 jargon words and phrases in ‘visionary’ ‘step change’

GS — Wed, 18 Mar 2009 14:21:00 +0000

The Local Government Association has compiled a list of words and phrases which council staff should avoid if they are to communicate effectively. Here is the full list:

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Sainsbury’s to challenge EU on ‘ugly’ fruit and veg

GS — Tue, 04 Nov 2008 06:13:10 +0000

‘Supermarket Sainsbury’s has said it will challenge a ban on selling ‘ugly’ fruit and vegetables which fail to meet EU rules on size and shape.’

BBC News

How ASDA prevents customers from making price comparisons

GS — Tue, 05 Aug 2008 23:10:28 +0000

Companies continue to rip off consumers with 0870 and 0845 customer-service numbers

GS — Thu, 29 May 2008 07:19:18 +0000

‘A list of companies and government agencies using costly phone helplines to make money at customers’ expense has been published by a consumer group.’

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Free online photo prints offers

GS — Wed, 28 May 2008 03:41:14 +0000

MoneySavingExpert.com has a round up of photo print special offers.

Britain throws away £10bn of food every year

GS — Thu, 08 May 2008 09:02:51 +0000

‘Each day, according to the government-backed report, Britons throw away 4.4 million apples, 1.6 million bananas, 1.3 million yoghurt pots, 660,000 eggs, 550,000 chickens, 300,000 packs of crisps and 440,000 ready meals. And for the first time government researchers have established that most of the food waste is made up of completely untouched food products – whole chickens and chocolate gateaux that lie uneaten in cupboards and fridges before being discarded.’

The Independent

Manchester Pride ‘early bird’ tickets cost 25% more in 2008

GS — Fri, 18 Apr 2008 05:05:57 +0000

As the running costs of Manchester Pride continue to spiral out of control, it has emerged that anyone buying an ‘early bird’ ticket this year will pay £12.50. A 25% increase on last year’s price of £10.

Mysteries of Manchester City Council: part one in a series of ten billion billion

GS — Mon, 31 Mar 2008 18:32:25 +0000

Tenants of Manchester City Council have a 13-digit tenancy reference number. Until recently this could be keyed into the City Council website to make a rent payment or taken along to the payments counter at the town hall. However this was obviously MUCH too easy for everybody.

What is a ‘professional’ camera?

GS — Thu, 28 Feb 2008 21:27:21 +0000

It makes me laugh to see articles on photo websites and in magazines that say a particular camera is for professionals and some other camera is just for enthusiasts or amateurs.

Photo mags are all about selling you expensive equipment. The sad thing is that people are led to believe they can’t be creative unless they have some costly piece of kit. The fact is, you can make wonderful photographs with any camera.