When Lisa Ferguson changed her supplier, British Gas continued to send her bills. These were followed by letters threatening to cut off her supply, start legal proceedings and report her to credit reference agencies.
She wrote to the British Gas chairman and the watchdog Energywatch, but still the letters and bills continued. So she decided to turn the tables on British Gas and take them to court for for unlawful harassment, claiming damages for distress and anxiety and financial loss. (more…)
