Companies continue to rip off consumers with 0870 and 0845 customer-service numbers
‘A list of companies and government agencies using costly phone helplines to make money at customers’ expense has been published by a consumer group.’
Tag Archives: companies
Photographer loses image library in fire — how safe is your audio and visual data?
As a photographer myself, I broke out into a cold sweat reading how this poor man lost most of his image library in the Lever Street fire. Equipment can be replaced but unique transparencies, negatives and digital images can’t be.
Data protection
Have you noticed how many companies are trying to get the most unnecessary personal data these days? My favourite a few months ago was when I called United Utilities and they told me they couldn’t discuss my water bill over the telephone unless I gave them my date of birth.
Questions that Manchester Pride, Marketing Manchester & the Manchester Evening News don’t want to answer
On 18 August 2006 I wrote to Manchester Pride with the following questions. I received a reply from Marketing Manchester, saying that I would get a ‘prompt reply’ just as soon as Pride was over. More than two months later I am still waiting… Here is my letter:
Mystery calls on my BT phone bill
Tonight I received the latest quarterly telephone bill from British Telecom for the house here. I arrived here on 29 July. So, as you would expect, there are no calls listed on the bill until 29 July … That is, except for two calls to the premium rate numbers 09066 361152 and 09066 361153, on […]
Skype says I ‘must’ upgrade and shuts down
Tonight a chat friend asked if we could talk on Skype, which I hardly use anymore. I started it up, but it told me I ‘must’ upgrade and then shut itself down. I tried again and the same thing happened. What if I happened to be on dial-up right now and needed to have a […]
Here Come the Double Deckers
One of my favourite TV programmes as a kid. As far as I can make out, this series has never been released on video or DVD in the UK (and probably not in the US either). The last time I remember it being on terrestrial TV here was in the Granada ITV region in 1990. […]