‘A list of companies and government agencies using costly phone helplines to make money at customers’ expense has been published by a consumer group.’
As a photographer myself, I broke out into a cold sweat reading how this poor man lost most of his image library in the Lever Street fire. Equipment can be replaced but unique transparencies, negatives and digital images can’t be.
Have you noticed how many companies are trying to get the most unnecessary personal data these days? My favourite a few months ago was when I called United Utilities and they told me they couldn’t discuss my water bill over the telephone unless I gave them my date of birth.
On 18 August 2006 I wrote to Manchester Pride with the following questions. I received a reply from Marketing Manchester, saying that I would get a ‘prompt reply’ just as soon as Pride was over. More than two months later I am still waiting… Here is my letter:
Tonight I received the latest quarterly telephone bill from British Telecom for the house here. I arrived here on 29 July. So, as you would expect, there are no calls listed on the bill until 29 July … That is, except for two calls to the premium rate numbers 09066 361152 and 09066 361153, on […]
Tonight a chat friend asked if we could talk on Skype, which I hardly use anymore. I started it up, but it told me I ‘must’ upgrade and then shut itself down. I tried again and the same thing happened. What if I happened to be on dial-up right now and needed to have a […]
One of my favourite TV programmes as a kid. As far as I can make out, this series has never been released on video or DVD in the UK (and probably not in the US either). The last time I remember it being on terrestrial TV here was in the Granada ITV region in 1990. […]