Tag Archives: premium rate

 

The customer service premium rate rip off

This afternoon I was locked out of the online account for my credit card (a very well-known name) and saw a message asking me to call. It’s an 0844 number which costs at least 8p per minute from a BT landline. Recently the card company introduced a new voice system that takes even longer than […]

 

Mystery calls on my BT phone bill

Tonight I received the latest quarterly telephone bill from British Telecom for the house here. I arrived here on 29 July. So, as you would expect, there are no calls listed on the bill until 29 July … That is, except for two calls to the premium rate numbers 09066 361152 and 09066 361153, on […]